Which laptop-selling company provides the best customer support?

best gaming pc reviews 2012 image

Nonny

I currently have a Dell and because of my terrible experiences with their customer support, i will not be purchasing my next laptop from them. One of my top priorities in my search for a new laptop is the quality of customer service. I'd appreciate specific examples rather than general statements, if possible. Thanks.

Answer
Consumer Reports last rating (March, 2010) of computer put:
Reliability: from #1 on down: #1: Apple, #2: Acer, Toshiba, #3: Lenovo,Gateway, HP, #4: Sony, Compaq, #5 Dell

Support ranking (March 2010), from #1 on down:
Apple (score=86); Lenovo (63), Toshiba (60), Dell (56), HP/Compaq (53), Acer/Gateway (39)

A 2012 PC Magazine Reader's Choice Awards on laptops rated in order: Apple, Alienware, Sony, Asus and Lenovo tops,
http://www.pcmag.com/article2/0,2817,2400797,00.asp

I have also read many reviews that the Genius Bar at the Apple Stores is the most knowledgeable of tech support offered in a retail store setting. However, their Tech Support is not cheap, unless you buy a 3-years Service Agreement from Apple.

If Tech Support is your top concern, you may want to look into a Mac. Apple is the biggest personal computer and have the volume to get the best suppliers. Well. Maybe not the suppliers who are best to their own employees.

If you want to stay with Windows, I'd recommend Lenovo because their Thinkpads are still better made than most. Sony as a corporation has lost a lot of business in TV, music players and game consoles and hasn't really put out anything special in computers.

What was Bethesda hinting on Twitter for the Playstation 3 users?

Mattschaub

It was hinted that we are going to get at least something for Skyrim, and one would think that it is Dawnguard or Hearthfire. To be honest though, it could just be a free exclusive patch for us. Anyways, here's the link. What do you think that they are hinting?

http://www.product-reviews.net/2012/11/27/skyrim-dawnguard-ps3-existence-hinted-in-tweet/

Answer
To give my complete and honest opinion, if I was Bethesda, after all the moaning from Playstation 3 users who think they're legally entitled to it, I wouldn't even bother patching the game, making new games for the system or even responding to them.

Seriously, to Playstation 3 users, I was once one myself before I went to the PC, but you are not entitled in anyway to this DLC. You are entitled to have it once you have paid for it, but I do not see any paid money from the Playstation 3 users on the specific Dawnguard and Hearthfire DLC.

To answer the question, I don't think it's even a hint. Hines doesn't speak on behalf of Bethesda, he just personally said that he has things to confirm. He could be confirming that it won't be arriving at all, or that it'll take a few years. Who knows?

Powered by Yahoo! Answers

Title Post: Which laptop-selling company provides the best customer support?
Rating: 95% based on 99438 ratings. 4,5 user reviews.
Author: Unknown

Thanks For Coming To My Blog